Were committed to doing our part by providing 100% clean, carbon-free energy to customers by 2050. We'll send a local, professional technician to your home to fix your appliance. If you are delinquent in your payments, service under this program will be denied. My advice to future consumers is , please save yourself time and heart ache and get Jeremy to take . Reach out to. Gold Plan coverage must be purchased for each Appliance Service Plan and any additional appliances that are currently covered under an existing Appliance Service Plan. The bill estimator told us we were in line to see a $105 decrease in this month's bill. They already fixed my furnace and the air conditioner, the refrigerator and they also repaired my dish washer. Whether you prepay or pay in installments, you are purchasing the contract for one full year that you can terminate under certain circumstances. THEY ARE VERY PROMPT. In the last two years They have made repairs to my refrigerator and furnace. Does your business have a passion for renewable clean energy? The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. Education Programs There are no refunds for your enrollment prior to cancellation. what a bunch of crap needed a death cert and paper that said I was executor of mom give me a break never will I sign up for this again. I have been charged since 2016 not even knowing it was on my bill for a kitchen plan and oh shame on me for not looking on my bill. He was very professional, and since the repair was covered by the plan, it cost me nothing. For me the meaning is simple; it involves providing a healthy, safe, comfortable and efficient living environment for you and your family. 2023 Consumers Energy. It helps ensure your appl See more We want you and your family to stay comfortable all year round. Even though there are many demands from owning this business these past 14 years, I am very thankful for this profession, the people I have gotten to meet along the way and the individuals I have been privileged to work with. I was finally able to navigate it to the point where I was able to speak to someone who said they would cancel the plan. Honest Appliance Service & Repair is open Mon, Tue, Wed, Thu, Fri, Sat. Can you remove a Sub Zero refrigerator, Thermador dbl ovens, dishwasher, and GE Profile cooktop and reinstall all (except Thermador range top instead of GE) after new cabinets installed? .wp_tips-block .wp_icon { I could not believe they tried that scam and then left it leaking. Why a Peak Power Savers Plan is a Good Fit: If you can make changes to when you use energy, a Peak Power Savers plan gives you the best opportunity for lowering your bill. cancelled the plan and they kept billing us. You can terminate the contract during the initial year if you move to a different dwelling or if you move into another area served by this program, you may take your contract with you. Description of Work THEY REPLACED THE HEAT EXCHANGE IN MY FURNACE. Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. It went great! However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. The representative didn't know. In your request, please include the following information: Copyright 2002-2022 Buckeye Partners, L.P. I was informed that I should be receiving a call from that vendor. The bill came for the next cycle at 65% higher than the bill estimator. Submit a complaint and get your issue resolved. Enter a zip code and get matched to businesses near you. Contact them to schedule restoration and cleanup of yards, lawns, driveways, sidewalks and roads affected by our work. If you have heat pump or boiler coverage you must also have furnace coverage. When it comes to doing business with APS on new projects and programs, we dont just look for companies that can get the job done. This may cause you to enter password incorrectly. your browser. First Name Last Name Email We called in with multiple waits. NO OUT-OF-POCKET CHARGE FOR COVERED REPAIRS No service call charges. New here? color: #639d36; If I do not get my money back I will go to WJRT 12 news in Flint to get the word out how they are ripping people off for hundreds of dollars. } I had to buy a new washer. I am still being billed for the plan. To view a PDF of the Property Restoration Map click here. I called to cancel the program and the woman I talked to insisted I was aware and that I cashed more than 1 check! They have been charging me for the Appliance Plan for 7 months, but I have only noticed it for the past 4 months. Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. Once reviewed, our team will contact you. Consumers Energy is not responsible for appliance/equipment replacement cost despite good faith efforts to repair. 2019 unitholder tax packages, including the schedule K-1, were marked as final, and accordingly,there are no unitholder tax packages for the year ended December 31, 2020 or 2021. Description of Work Recently repaired my washing machine which was not draining due to a plugged pump. I am so impressed. Recommended for the Green Champion: A Green Energy Program. } The point of distinction that we have and is extremely important to customers, and very difficult for competitors to replicate; is our service quality. For the best performance on this website and others, please upgrade font-weight: 500; They are very nice guys. All equipment covered by this contract must be in good operating condition, fully functional and free of pre-existing conditions at the time you enroll in the program. Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. click here. Laboratory Services This contract does not cover removal, reconstruction or cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding appliances. M-F, 8 a.m. - 4 p.m. Please note: not all pages are available in Spanish at this time. The installment price quoted is a monthly rate paid for 12 consecutive months. Call 800-736-4147 We received a form in the mail to sign and return indicating our acceptance of the plan. looked at furnace and wasn't sure what problem was. Any such attempted assignment will be void. Contact Us | Consumers Energy Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. Read More, Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. Description of Work Any time anything has gone wrong with an appliance they have sent out a service technician. We're sorry for any inconvenience and ask that you try again later today. 2020 Integrated Resource Plan Stakeholder Update / June 11, 2020 We called the guy out, he claimed whatever it was, was not covered under the repair. If you have had service under this program during the initial year, you will be responsible for the cost of that service or the remaining installments due, whichever is less; if you prepaid annually, the amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of services provided. They must be pre-purchased by the customer. Additional conditions of service include: Consumers Energy will repair or replace completely exposed interior gas piping. 4000 Clay Ave. SW, Michigan United States. Minutes, RPAC session held October 26, 2022 Consumers Energy Appliance Service Plan With Angi since August 2009 3.8 (19) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 4600 Coolidge Hwy Royal Oak, MI 48068 View larger map Description 5.0 07/25/2017 Cindy T. I have a service contract. Notwithstanding any provision in these Terms and Conditions to the contrary, Consumers Energy may in its sole discretion, upon 30 days written notice, modify these Terms and Conditions or terminate its Appliance Service Plans, in whole or in part, including this contract. Presentation He was thorough, professional and friendly. www.consumersenergy.com. Honest Appliance Service & Repair has 5 stars. Minutes, RPAC session held August 24, 2022 To ensure continued coverage, Consumers Energy will automatically renew the contract for another 12 months each year unless the contract is terminated by either party giving 30 days notice to the other prior to the expiration of the contract period. Brian Wheeler 517-788-2394 Utility Services. THEY GOT THE JOB DONE QUICKLY. All equipment covered by Gold Plan must be in good operating condition, fully functional and free of pre-existing conditions at the time you enroll in the Gold Plan to be eligible for the cash allowance. Any damage caused, or costs incurred, to gain access to inaccessible exposed interior gas piping, including restoration costs, will be the responsibility of the customer, including but not limited to restoring concrete, dry wall, paint and wallpaper. If you don't want to pick up old appliances simply don't do it! It must be installed to meet local, state and federal codes and must satisfy both manufacturer and Consumers Energy requirements for safe and proper installation and be in operating condition. Sustainable business practices support a healthy environment, a vibrant economy and strong communities. Description of Work THEY REPAIRED THE STOVE. Utility scams that target businesses are on the rise. Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. HVAC is a term in the construction industry that is not as understandable as some might think. Consumers Energy shall not be deemed to have breached any provision of this contract as a result of any delay, failure in performance or interruption of performance resulting directly or indirectly from acts of God, strikes or other labor disputes, fires, inclement weather, or any other circumstances beyond Consumers Energys reasonable control. Together with our team of resource experts, energy planners and input from cross-sector stakeholders, weve worked to develop a strategic roadmap on our path to a 100% carbon-free generation mix by 2050. Download 2020 Integrated Resource Plan Stakeholder Update The Call Center is open Monday through Friday from 8 a.m. to 6 p.m. and on Saturday between 8 a.m. and 2 p.m. I read them the riot act and the guy said i would continue the coverage for nothing for 6 months and apologized. Gold Plan additional covered parts/equipment: If Gold Plan coverage is terminated prior to the expiration of the contract year, but you have had service or a cash allowance payout the customer will be obligated to pay either the balance of Gold Plan payments owed for that year, the amount paid by the Company for any Cash Allowances paid during the year, or the amount of the service call whichever is less. Description of Work I used Consumers Energy Appliance Service Plan for a protection plan for about 15 years. .ctrl-primary-button { Please provide us with your contact information. Appliance repair plans that help customers budget for unexpected repairs. Below are some ways to help protect yourself. Ready to Change? It is a regular part of their business and they send out people to fix your appliances, and they will keep coming out until it is fixed. With 24/7 access to representatives to schedule service calls - and priority scheduling for heating and cooling emergencies - we'll send an experienced local technician right to your door. Consumers Energy Appliance Service Plan offers the following services: Appliance repair. If you desire to terminate service during the initial year, and if you have had no service under this program, your installment payments will cease after cancellation notice has been received by Consumers Energy; if you prepaid annually, you will receive a pro-rata refund. came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). would not recommend anyone wasting money on this service plan. Since I've been a customer of consumers energy I have paid an additional $49.99 every month for the appliance service plan. Appliance Service Plan does not affect your regulated utility service. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Upon giving them my social security number they said that they were not sure that I was who I said I was. HVAC is a term in the construction industry that is not as understandable as some might think. Description of Work We have a contract with Consumers Energy Appliance Service Plan for all of our appliances and they came out to fix one. M-F, 8 a.m. - 4:30 p.m. Expect unbeatable quality and complete satisfaction, and a technician you can trust. Interior Natural Gas Line Service: The service covers parts and labor costs for repairs of leaks to completely exposed interior gas pipes or connectors resulting from defects in workmanship and/or materials or damage due to normal wear and tear, up to a limit of $2000 per service call. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Tap on the "" icon, then select "Add to Home Screen". Your coverage will remain in effect only by keeping your payments up to date. We are passionate about the quality and expertise of our work every day and feel that our services are invaluable. What days are Honest Appliance Service & Repair open? Telecommunication Relay Service is available to translate to and from TTY/TTD. Would you like this menu to appear on your next visit? font-size: 18px; The amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of any services provided. They come right out, they are very good. Information must be entered as it appears on your bill from Consumer Energy. Presentation P.O. Honest Appliance Service & Repair accepts credit cards. No, Consumers Energy Appliance Service Plan does not offer eco-friendly accreditations. Electric Customer Choice/Retail Open Access We are proud to be a driving force in our states economy and a strong partner for businesses in Arizona. A brighter tomorrow starts with a cleaner today. You can match 100% of your monthly energy use with green energy, or pay as little as $1.50 a month to buy GreenBlocks and help keep Michigan pure. No parts or labor charges. Get the peace of mind that comes with knowing that all your appliances are protected. Room air conditioners and dehumidifiers must be picked up for recycling at the same time as a refrigerator or freezer. They give peace of mind. If you're the kind of person who recycles their old recycling bin, or just someone who wants to do their part to help keep Michigan pure, we've got you covered. Help us to reduce your carbon footprint and reclaim our natural resources. Enroll and receive a $25 gift card and bill credits. M-F, 8 a.m. - 5 p.m. He diagnosed the problem and made excellent recommendations! We are committed to a supply chain that is safe, sustainable and diverse. (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. He left the furnace leaking at the time. Con artists posing as Consumers Energy employees use threats to trick people into paying them. Would not recommend Consumers Energy appliance plan. Call 7-1-1 Michigans energy future revolves around you. All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. I have had this maintenace contract for many years and only used it a few times but never had such a comparable response. your browser. 2020 Integrated Resource Plan Stakeholder Update / February 23, 2021 M-F, 8 a.m. - 6 p.m. In the event that you choose to alter your plan in any way your 12 month contract will start over. consumers energy appliance insurance, consumers energy, total appliance service plan consumers energy, consumers energy insurance plan, consumer power appliance service plan, consumers energy appliance protection plan, consumer energy appliance repair plan, consumers energy gold protection plan snow, hail, icy rain floods, carbon that current Curious about our vision for a clean, reliable and affordable future? Recommended for the Flexible, Frugal Family: a Peak Power Savers Plan. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). Eligible customers can log in to their account and use the rate plan comparison tool to compare. Email Us Even though there are many demands from owning this business these past 14 years, I am very thankful for this profession, the people I have gotten to meet along the way and the individuals I have been privileged to work with. Green Options: 800-241-3368 or email us. For access to historical K-1s please reach out to[emailprotected]. Examples of gas piping which are not eligible for service include cast iron pipe, plastic pipe used in other than underground installations, or no gas shutoff valve located within three feet from a gas appliance. He said could have cracked heat exchanger. Our great green options help you to help the environment. Take our quiz to educate yourself on their tactics. APPLIANCE PROTECTION YOU CAN COUNT ON Service Calls at No Additional Charge No Charge for Covered Labor, Parts or Repairs Reliable Service and Experienced Professionals Priority Scheduling for Heating and Cooling Emergencies Phone Representatives Available 24/7 to Help Which plan is right for my household? I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. Below are some of the most common areas of the site. Prices apply to single units per household, if you have multiple appliances of one type each appliance must be covered. Call 800-477-5050 (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.) click here. Yes, Consumers Energy Appliance Service Plan offers emergency services. Consumers Energy Payment Center get the job done at a very reasonable cost. *. You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being. Get deep discounts on smart thermostats, LED lighting and more. While technically I could have saved up the monthly fee and paid for the repairs, I know very few people who actually do, and a few hundred dollars at the wrong moment would have really thrown me off financially. Scammers try to trick you into giving them your personal information. This plan used to be named Saver Choice Max. This contract is personal to you and shall not be assigned by you. For full information about the plan, please read our Terms and Conditions. Copyright 2023 APS. Give us a call at 1-800-230-1397. 2020 Integrated Resource Plan / June 26, 2020 Finally, after one and a half weeks, the repair was done in 10 minutes. Presentation click here. Consumers Energy - Power outage flip flop . We're sorry for any inconvenience and ask that you try again later today. Call us today for Virtual Sales Call! THEY ARE ALSO VERY RELIABLE AND ALL OF THE WORKERS ARE PRETTY GOOD PEOPLE. Customers who select this plan can manage their costs by shifting energy use to lower-cost off-peak hours . No services will be performed in areas where hazardous materials, conditions or situations exist until the hazards have been eliminated by customer at customers expense. Caps Lock is on. By submitting this request, you are certifying that you meet the criteria described above. I highly recommend this program!! For the best performance on this website and others, please upgrade We're sorry for any inconvenience and ask that you try again later today. Share your photos and videos with others to prove the truth of your words. We're sorry for any inconvenience and ask that you try again later today. they send a 3rd party out here. Appliances need to be taken care of. Copyright 2023 APS. 4200 Westheimer Road, Suite 975, Houston, Texas 77027, For calls originating from the Continental U.S. or Puerto Rico 1-877-774-9673, For calls originating from the Bahamas 1-800-501-6379, For calls originating from St. Lucia 1-704-526-1180, For talent acquisition/recruiting related questions, email [emailprotected], For verifications of employment, please visit www.theworknumber.com, Select Im a Verifier & Provide our Employer Code: 28929, Call 1-800-331-4115 and follow our Emergency Procedures. 8 visits total. Thats why were embarking on an ambitious goal to deliver 100% clean, carbon-free and affordable electricity to our customers by 2050. Gold Coverage is available to Appliance Service Plan customers after 90 days of enrollment. Recently moved into our new house. We will determine the current market value of the appliance using a depreciation table (a copy of which will be provided upon request). It really is a good program for home owners. Consumers Energy Appliance Service Plan is currently rated 3.8 overall out of 5. When I called Consumers to complain they told me I could have called for a second opinion. I could of called business next door and they would of been out in half hour. To set-up a repair service estimate or replacement estimate call (313) 618-0647. The air has been on and is working great! came out for two separate repairs. Description of Work He checked out our central air conditioner and filled up the coolant. Manage all the services for all of your properties from one place. For suggestions to find the best web browser for you Last year I had similarly positive experiences with their repairs of my refrigerator. This comment was posted by a verified customer. Our General Information, Business and Landlord Specialists are here to help. Call800-418-2263 To meet our customers growing energy needs, we generate power from a diverse asset portfolio and purchase power from others. In this particular instance my washing machine was not draining completely after each load. Call 800-736-4147 *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Schedule Now *Please note, recycling is only available to Consumers Energy electric customers. Make sure your heat and your hot water are working when you need them. color: #666; I was not aware and I only cashed the one check for my old working refrigerator. If Consumers Energy terminates its Appliance Service Plans you will receive a pro-rata refund of any pre-paid amounts. (If you are on the frozen Saver Choice Plus plan, your on-peak hours remain 3pm-8pm.) Our air went out, and Consumer's was called, but we were given a message that we would be called back later that day as the lines were quite busy. Read More, We are OPEN! ComplaintsBoard.com is a leading complaint resolution website on the Internet.